The Web Manager for Business Texter (the tool that allows the Web to be an interface for the Android App) was deprecated May 25th, 2015.
We have not removed any of the functionality for the Web Manager, but keep in mind that the sync process can sometimes get hung during sync.
The only solution if you're attempting to sync and the information is not syncing between devices is to restart your phone and try again.
If you'd like to continue to use the Web Manager, you are welcome to. Customer service is no longer supporting this feature, so if it doesn't work, we can't provide assistance.
To learn how to log in and use each feature, click here for our Youtube video: https://www.youtube.com/watch?v=DSOLoqyoMRk
If you want to run Business Texter from the Web and not from the Android, click here to learn more about our Web App: www.biztexter.com/webapp